How Many Quality Twitter Followers Do You Have?

One of the first things you probably noticed when joining Twitter is the number of followers people have. And those numbers can be really large. The top current Twitter user has 80,000+ followers (we won’t count Barack Obama’s 151,000 follower’s). See full list of top 100 Twitters.

Although the core premise behind Twitter is about interaction between people — building a community and relationships, many people place a huge emphasis on the number of followers they have.

To many, the number of followers designates their popularity — their social standing in the the Twitter community. And for the most part, this is true.

People Like Being Followed

People like being “followed” by other people using Twitter. Part can be attributed to the ego boost from being popular and part to the opportunity to connect with others. And if you’re a business marketer, this can also mean a huge boost in revenue. For example, Dell made $1 million dollars last year from tweeting special offers to their followers.

That said, it’s important to remember; it’s not just about the number’s. It’s about engagement.

Who’s Engaging With You?

Now ask yourself the following questions and make a list of Twitter user names for each.

  • How many Twitters do you engage with on a regular basis?
  • How many actively engage with you?
    • How many followers actively respond to your questions or requests for help?
    • How many followers ReTweet (RT) your tweets?
    • How many followers actually click on the links you’ve included in your tweets?
    • How many followers Direct Message (DM) you (outside of auto messages from following them)?
    • How many followers simply say “thank you” when you help them and/or promote their tweets?

Now, make a list containing all the followers you listed above and you’ll have a pretty good idea of the number of actual quality people who are following you.

Don’t be surprised if that number is small.

The truth is, there are only so many people you can follow and actively interact with. Think about it. Outside of any other communication, do you think a popular Twitter user such as @problogger (who currently has 22,113 followers and is following 5,283 people) can actively engage and build a relationships with 5,283 people? If he can, I really want to know his secret. In reality, he probably interacts with a couple dozen on a regular basis. Otherwise, he’d need to tweet once every 16 seconds in order to cover every person he follows.

I’m not saying that following a bunch of people is bad. Only that there is only so much time in the day.

Remember, the majority of people following you are doing so because they’re more interested in what they can learn from you rather than wanting to become your “friend”. But that also isn’t a bad thing because people follow people with common interests.

So it comes down to this; Quality vs. Quantity.

When Quantity is Bad

If you’re looking to build quantity, you can simply follow everyone. Then a percentage of those you’ve followed will automatically follow you back and your follower count will increase. Heck, you can use a script to automatically do this for you and you can have a couple thousand followers in no time. But why?

The majority of twitters using scripts to follow others are spammers pitching their products and services. To them, it’s a numbers game. The more people they follow, more follow back, and then the spammer can auto DM new followers a sales message and website link. And I don’t know of anyone who like receiving that kind of crude.

To quote what has already been said by @acclimedia,

“Sure, you can play the numbers game successfully but quality suffers. I’d prefer 10 substantive relationships over 1k empty ones.” (tweet)

Now, you may not care if a bunch of spammers follow you. I mean, they’re not really hurting you, right? Wrong.

Although spammers may not directly affect what you see, they do affect what potential followers see.

I, for one, look at the profiles of those who are following me, and in turn, who is following them. I do this in order to gauge whether I want to follow them back. If I see they have what appears to be a bunch of spammers following them, I have to seriously consider why they didn’t block the spammer. If I have to think about it, I generally won’t follow back. Now, that isn’t the only factor I take into consideration, but it is one of them.

Which brings me back to Twitter and their commendable efforts to create a tighter and higher quality community.

Cleaning House

Twitter is currently in progress of “cleaning house” by implementing a spam list removal protocol which will remove of old, non-used (read dormant) accounts and those they have marked as spammers. This quote from their blog;

we’ll be releasing a change later this afternoon that will start removing deleted and suspended users from your list of followers. As this hasn’t been cleaned up previously, you may notice your follower counts go down. This is to be expected.

I don’t know how often this will happen but I hope it’s at least a few times a year, if not on an on-going basis.

As this happens, you will be losing followers. And as numbers work, the more followers you have, the more you can expect to lose.

Good for you. Good for all!

For example, @pistachio lost 365 followers in one day. That’s a pretty big number, but still relatively small considering she has 12,293 followers as of this writing. For another quick example, @christinelu lost 269 followers.

This loss means you will now have a more focused group of followers you can engage with and will hopefully engage with you.

As an added bonus, if you happen to like Twitter rating sites like Twiiter Grader, that loss will actually improve your score.

In conclusion, if you’re jumping into the Twitter community looking to build huge numbers, you can easily do that through some sleazy and unscrupulous methods. But in the end, people will unfollow you and you’ll be back to square one.

On the other hand, if you want to build a base of quality followers and relationships, then simply tweet quality information and people will find you — and follow you.

Additional Articles on Quality v. Quanity

Stay tuned as we’ll be posting information about Twitter Best Practices for following here on Lame Twitter Marketing.

In the meantime, I’d like to hear your thoughts on the subject. How many followers have you lost from Twitter’s spam protocol? Do you think it’s helped you, or perhaps hurt you?


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Love the post. Just as relevant now as when you wrote it. I actually blogged on the same topic a couple weeks ago. People act like followers are social currency. Well, if that's the case, I guess I'm poor but proud.

Your post helps people understand the importance of twitter.
And also help of me with ur great information. Thanks for sharing

I’ve been using Twitter for 3 weeks now and spent hours and hours trying to master what I thought was a good twitter strategy (get as many followers as possible via profile keyword search using auto-bots) but I soon discovered that my stream was getting clogged by “Teeth Whitening” pitches and MLM/Affliate crap.

Plus when I auto unfollowed I discovered that the unfollow was reciprocated immediately by those I culled – Aye?

So I reasoned that they were following the same strategy I was. Pursuing what I thought were targeted followers ended up being a spam fest with little value exchanged either way.

Thank goodness I’ve STOPPED.

I’m of two minds:

Either I keep my following and follower ratios really low and build strong reciprocal relationships on a small scale…but do it organically

Or I build I really large following using both and automated (20% say) and an organic approach and set myself apart by providing really good content and using offline techniques to build strong relationships with my followers.

Nobody and I mean nobody on Twitter is doing this – Do you think if I had 20k followers and I sent out this stuff to my heavy hitters do you think they would look out for my tweets amongst the clutter – Not enough value is being exchanged.

Thanks for your example that emphasizes why auto following people can be such a bad idea. If you just want a large number of followers, then using automated bots or scripts will do that -- but there's no value in just numbers. Like you said, too many people with the same mindset doing the exact same thing.

Marketing with postcards is something I'm very familiar with. It can be a great sales tool (even if just making one more touch) but only when targeted to people who are already interested in purchasing a product or service. In my opinion, I can't see this working on Twitter. Like I mentioned above, people join Twitter for social reasons - not to buy products. You also have two other issues to consider; 1. Cost Per Acquisition/Follower which will be extremely high. 2. Getting followers to give you their mailing address. Since a mailing address isn't included in a Twitter profile, you would need to create a separate landing page just for this purpose. And if you're going to go to that much effort, I would focus on simply getting them to opt into a email list. It's faster, easier and cheaper to implement.

Bottom line: social networking is about engagement. And it's the engagement (conversations with a real person) that breeds loyalty. So if you want to grow a passionate group of followers, then post content worthy of being ReTweeted and engage your followers in honest and helpful conversation. The more you give, the more you'll receive in return.

I am unable to understand this post. But well some points are useful for me.

Whats the best tool to clean up none followers?

Ohh follow me here http://www.twitter.com/mattwaterman

I didn't lose many followers in the cleanup. I think this is mostly due to the fact that I would regularly block spammers, although I'm very glad that they "cleaned house". I hope they do it on a regular basis.

I am probably in the minority, but I do not ever plug my blog on twitter, don't advertise it...don't even advertise my design business, except on my twitter home page. I use Twitter to cultivate relationships, not for my own personal gain. (And because Twitter is a lot of fun!). This is not to say I won't ever do so, but it is not my main reason for being on Twitter.

I wouldn't care if I had only 10 followers, if they were people that I have quality relationships with. However, having a larger following does give me more opportunities to cultivate those relationships. You never know when/where it will come from. I love learning from all of you, but at the same time, it'd make me very happy if you said "Hello, how are you?" (and meant it) once in a while instead of sitting on the sidelines. You all have something unique to add.

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